24/7
Monitoring and incident response
<2 hrs
SLA for critical workflow recovery
Quarterly
Roadmap reviews with executive stakeholders
24/7
监控与故障响应
<2 小时
关键流程恢复 SLA
季度
高层路线图复盘频次
托管范围
- LLM prompt tuning, evaluation, and regression testing
- Workflow performance dashboards and optimisation
- Security, compliance, and access governance
- Cost management and usage forecasting
- LLM 提示调优、评测与回归测试
- 流程性能看板与持续优化
- 安全、合规与权限管理
- 成本管控与使用量预测
服务等级
| Tier | Monthly investment | Included coverage | 等级 | 月度费用 | 覆盖内容 |
|---|---|---|---|---|---|
| Growth | $4K - $6K | Up to 5 automations, monthly optimisation cycles, core SLA | |||
| Scale | $7K - $10K | Up to 12 automations, bi-weekly roadmap delivery, advanced analytics | |||
| Enterprise | Custom | Unlimited automations, dedicated pod, compliance reporting, on-call coverage | |||
| Growth | $4K - $6K | 最多 5 条自动化、月度优化、标准 SLA | |||
| Scale | $7K - $10K | 最多 12 条自动化、双周迭代、高级分析 | |||
| Enterprise | 定制 | 不限数量、专属团队、合规报告、随时待命 |
合作节奏
- Onboarding audit to baseline automations, metrics, and tooling
- Stabilise workflows with monitoring, alerting, and playbooks
- Optimise with backlog grooming, experimentation, and KPI reviews
- Scale by rolling out new automations and enabling internal teams
- 接入审计：梳理现有自动化、指标与工具
- 稳态阶段：搭建监控、告警与操作手册
- 优化阶段：持续梳理待办、实验与 KPI 复盘
- 扩展阶段：落地新自动化并赋能内部团队