10-12 weeks
Average time to MVP for multi-surface apps
NPS +18
Customer satisfaction lift post-launch
SOC2-ready
Security posture baked into delivery
10-12 周
多端产品平均 MVP 周期
NPS +18
上线后客户满意度提升
SOC2
交付过程内置安全合规
可交付内容
- Customer-facing chatbots, virtual agents, and guided flows
- Agent assist copilots embedded in CRM, ITSM, or custom portals
- Knowledge-grounded search, summarization, and insight surfaces
- Automation backends with human-in-the-loop review tooling
- 面向客户的聊天机器人、虚拟助理与引导流程
- 嵌入 CRM、ITSM 或自建门户的坐席 Copilot
- 基于知识的搜索、摘要与洞察界面
- 具备人工复核的自动化后台与工作台
交付流程
- Discovery sprint covering users, success metrics, and data readiness
- UX, conversation design, and technical architecture sign-off
- Iterative development with weekly demos and red-teaming
- Hardening, launch planning, and enablement for internal teams
- 发现冲刺：用户、指标与数据可用性梳理
- 体验设计、对话脚本与技术架构确认
- 迭代开发：每周演示与红队测试
- 上线加固、发布计划与内部赋能
交付物
- Production-ready codebase, documentation, and handover
- Prompt libraries, evaluation suites, and fallback strategies
- Analytics dashboards for adoption and performance
- Playbooks for ongoing experimentation and governance
- 可上线的代码仓库与交接文档
- 提示库、评测套件与应急策略
- 采用与性能分析仪表盘
- 持续试验与治理手册
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