70%
Average reduction in manual triage time
3 guardrails
Policy, data, and human-in-loop safeguards per agent
24/7
Active monitoring with automated rollback
70%
平均减少人工分流时间
3 重护栏
政策、数据与人工共控
24/7
实时监控与自动回滚
常见场景
- Ticket triage and resolution workflows for support teams
- Revenue operations assistants for quoting, renewals, and forecasting
- Knowledge copilots for professional services and legal research
- Internal productivity agents for HR, IT, and finance
- 客服工单分流与自动解决
- 营收运营助理：报价、续约与预测
- 专业服务与法律检索的知识 Copilot
- HR、IT、财务等内部效率助手
交付流程
- Risk assessment and policy definition with stakeholders
- Agent design covering triggers, tools, and escalation paths
- Evaluation harness, simulation, and controlled environment launch
- Production rollout with monitoring, analytics, and feedback loops
- 风险评估与政策共创
- Agent 设计：触发条件、工具与升级路径
- 评测、仿真与受控环境上线
- 正式发布并接入监控、分析与反馈循环
交付物
- Agent runbooks with decision trees and fallback logic
- Tooling connectors, API wrappers, and secure credential vaults
- Compliance documentation and audit logs
- Enablement for operators to tune prompts and policies
- Agent 决策树与回退逻辑手册
- 工具连接器、API 封装与安全凭证管理
- 合规文档与审计日志
- 运营团队提示与策略调优指南
用可治理的 Agent 扩容团队
预约共创会，确定优先场景、护栏与试点计划。